Careers

As DSP, you will be responsible for assisting developmentally disabled residents with activities of daily living, personal cares, meal preparation, recreational outings and any other necessary job duties to meet the needs and improve the quality of life for the individuals we serve. Each week, you’ll work with a variety of clients in their homes and in the community.

245D services include: Homemaking (HMK), Individualized Home Supports (IHS) with Training, Individualized Home Supports (IHS) without Training, 24 Hour Emergency Assistance, In-Home Respite Care, Individual Community Living Supports (ICLS) and Night Supervision.

Responsibilities

• Assists people served to achieve a higher level of independence in all areas of their life
• Support their health and well-being
• Carry out safety, meal preparation and cleaning procedures
• Assists people with all independent living skills, goal objectives, their work environment out in the community, and other program services
• Responsible for knowing daily routine of people served, IAPP and level of independence
• Seek and follow the advice and directions of supervisors
• Work effectively with co-workers
• Participate in training and development
• Present a positive attitude and professionalism
• Adhere to company policy and procedures including scheduling policies
• Help people implement goals in a person-centered environment
• Accept other duties as assigned by Manager

Skills

• Works well in a team environment.
• Good relationship building skills to build trust with person served
• Ability to be present and good observation skills
• Experience working with small behavioral issues.
• Good communication skills
• Excellent communication with stakeholders which may include vendors, family members and team members
• Ability to advocate
• Able to cook and prepare fresh healthy meals
• Detail oriented and able to follow directions
• Creative in implementing program goals and problem solving

Minimum qualifications

• 18 years of age or older
• High school diploma or equivalent
• Valid driver’s license and record that meets insurance requirements
• Pass a background check that meets DHS guidelines
• Good written and verbal communication skills
• Dependability and caring attitude
• Previous experience working with adults with disabilities preferred
• Must have interpersonal skills including empathy, responsibility, self-control, good judgment

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The Employment Specialist provides full life cycle recruiting support, clerical support and assistance with recruitment and record maintenance. This position requires a high degree of organization, accuracy and excellent communication skills. You’ll be instrumental in resolving delays and escalating issues as needed to ensure a timely and smooth process for candidates, recruiters and hiring managers.

Responsibilities

• Match job openings to job candidates
• Monitor job retention rate
• Work with employers to understand their needs
• Work with candidates to understand their skill set
• Administer skill tests to candidates
• Conduct mock interviews
• Revise resumes to help the candidate find a job
• Recommend training to job candidates

Qualifications

• High School Diploma or GED equivalent
• Great communication skills
• Top notch organizational skills
• Ability to conduct mock interviews
• Resume writing skills
• Ability to match candidates with job openings
• Proficiency working with Microsoft suite
• Strong English speaking skills
• Ability to collaborate with employers and candidates

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The Qualified professional provides training, supervision and evaluation of personal care assistance services and staff. You’ll work with case managers to create care plans that meet each client’s needs, then coordinate, train and oversee a team of PCAs to make sure all of our clients are effectively cared for.

In addition to your clinical knowledge, communication skills and leadership are critical to your success as a QP.

Qualifications

• Registered nurse as defined in Minn. Stat. §148.171 to 148.285
• Licensed social worker as defined in Minn. Stat. §148E.010 and Minn. Stat. §148E.055
• Mental health professional as defined in Minn. Stat. §245.462, subd.18, or Minn. Stat. §245.4871, subd. 27
• Qualified developmental disabilities specialist Minn. Stat. §245D.081, Subd 2(b)

Other Specialized Knowledge and Abilities

This position requires the incumbent to have:

• Possess a sensitivity and aptitude for working with the elderly.
• Possess skills to communicate effectively with those you supervise, clients, family members
• Possess leadership / supervisory skills.
• Must be able to prioritize and organize work effectively and efficiently.
• Able to work irregular hours, occasional weekends and evenings.

Essential Job Functions and Tasks

• The qualified professional (QP) performs the duties of training, supervision, and evaluation of the personal care assistance staff and evaluation of the effectiveness of personal care assistance services.
• The qualified professional develops the care plan, using the assessment as a foundation.
• The QP trains, evaluates and oversees the individual personal care assistants.
• The QP is responsible for developing the care plan with the recipient/responsible party.
• The satisfaction level of the recipient/responsible party
• The month-to-month plan for use of PCA services
• The care plan
• The documentation of PCA services provided

Training, Supervision and Evaluation of PCA

• Training and orientation of PCAs on the individual needs of the recipient
• Training PCAs for a recipient who is ventilator dependent
• Training new procedures or equipment
• Training based on changes to the care plan
• Training based on the needs of the recipient and the PCA’s ability to meet those needs
• Ensure competency of PCA staff to provide required PCA services
• Ensure PCA staff are knowledgeable about care plan before services are performed
• Ensure PCA staff can identify conditions when they should notify the QP, MD and responsible party (RP), including conditions when immediate notification is required.

Documentation

Qualified professional must document the following:

• Personal care assistance care plan
• Month-to-month planned use of personal care units
• Changes in the need of the recipient requiring change to the level of service and care plan
• Evaluation results of supervision visits and any corrective actions
• All communication with the recipient and personal care assistants
• Training for the care of the recipient
• The date, time and activity detail must be indicated on all documentation

Qualified professionals must keep documentation, as appropriate, in:

• PCA provider agency recipient file
• PCA provider employee file
• Recipient’s home

Provide support and address needs for programs and services

• Maintain client files and appropriate documents as required.
• Assess clients on an ongoing basis to assure their needs can be met.
• Assures clients continue to live safely in their unit, reassess and recommend alternative placement if necessary.
• Communicates the services to be provided for each client to staff responsible for delivering the services, and assures follow through.
• Inform personnel of changes in client’s needs and conditions.
• Maintains communication with clients, their families and staff.
• Facilitates coordination of client services with other service providers as needed.
• Is available for on-call medical questions and/or emergencies via phone.

Participate and function effectively as a team member

• Develop and maintain a positive working relationship with staff, and other staff including providing backup to other staff as needed.
• Articulate information regarding clients to the team.
• Provide proactive, constructive participation in staff meetings, committees, etc.
• Assists other departments with special events and family functions.
• Be compassionate and work with tact and ethical awareness.
• Be flexible and adaptable to changing situations.
• Responds appropriately to safety hazards, fire drills and other emergency situations.
• Reports injuries for self, staff, clients or visitors immediately.
• Keeps Manager informed and involved and advised of needs and problems.

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As a Personal Care Assistant (PCA), you’ll work with one or two primary clients and build deep relationships with them. You’ll assist clients with activities of daily living (ADLs) and instrumental activities of daily living (IADLs) and other health-related procedures and tasks according to each client’s customized care plan. You may provide these services both in clients’ homes and in the community.

Qualifications

• Be eighteen (18) years of age or have been approved to work by the employer and met state guidelines for persons between the ages of 16-18 years:
  
  • Have demonstrated ability to work with little direct supervision and make appropriate judgments.
  • Have demonstrated dependability, tact and ability to follow orders.
  • Possess good interpersonal communication skills.
  • Possess and maintain good physical and mental health, including current TB testing (refer to Health Screening policy).
  • Have US Citizenship or evidence of alien work permit.
  • Must not have jeopardized health and welfare of vulnerable adults through physical abuse, sexual abuse or neglect as defined in Minnesota Statutes Section 626.557.
  • Must not misuse or show dependency on mood altering chemicals including alcohol.
• Must have successfully completed mandatory PCA Standardized Training and passed test with a score of 80% or greater.
• Must have completed one or more of the following:
  
  • A Nursing Assistant training program or its equivalent for which competency as a Nursing Assistant is determined according to a test administered by State Board of Vocational Technical Education or
  • A Homemaker-Home Health Aide training program using a curriculum recommended by Minnesota Department of Health or
  • An accredited educational program for registered nurses or licensed practical nurses or
  • A training program that provides the assistant with skills required to perform personal care assistant services specified by the Agency or
  • Determination by the supervising RN that the assistant has the skills required, through training and experience, to perform the personal care services under Covered Services in Medical Assistance Manual.

Essential Functions/Areas Of Accountability

• Provide bowel and bladder care.
• Perform skin care, including prophylactic routine and palliative measures documented in Plan of Care.
• Assist with range of motion exercises.
• Provide respiratory assistance.
• Perform transfers.
• Assist with bathing, grooming and hair washing necessary for personal hygiene.
• Perform turning and positioning.
• Assist with medication (normally self-administered).
• Apply and maintain prosthetics and orthotics.
• Clean equipment.
• Assist with dressing/undressing.
• Provide assistance with food, nutrition and diet activities.
• Accompany client to obtain medical diagnoses or treatment.
• Provide services necessary to maintain client’s personal health and safety.
• Assist client to complete daily living skills such as personal/oral hygiene.
• Assist with incidental household services.
• Complete the appropriate records to document cares given and pertinent observations.
• Respond and attend to client requests promptly.
• Maintain proper hand washing techniques.
• Maintain a safe environment.
• Maintain client confidentiality; treat clients and families with respect.
• Understand, accept and respond to the emotional needs of each client.
• Participate in in-service programs to meet compliance requirements.
• Accept and fulfill assignments with the Agency; exercise judgment in accepting assignments.
• Perform other related duties and responsibilities as deemed necessary.

Personal Care Assistant May Not

• Provide services except as employee of an enrolled provider company.
• Provide services not outlined in the plan of personal care services.
• Provide services that are not supervised by a Registered Nurse.
• Provide personal care services to clients for whom they are legal guardians or relatives (unless a waiver is obtained).
• Perform sterile procedures.
• Give injections of fluids into veins, muscles or skin.
• Provide services in an adult or child foster home without prior approval from the Department of Human Services.

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The Housing Coordinator is the leader and representative who manages Cornerstone’s housing stabilization services. In addition to building and maintaining connections with affordable housing providers in the community, you’ll perform everyday intake, assessment and documentation tasks with clients. Knowledge of affordable housing in the Twin Cities area and housing issues faced by people with developmental disabilities is required. The Housing Coordinator should have excellent critical thinking, communication and people skills.

Responsibilities

• Respond to referrals of new clients in a timely manner, including completing the intake form and assessment of the client’s needs and preferences.
• Keep client case files up to date and organized.
• Maintain current client data and keep detailed case notes on CHHC’s database.
• Diligently maintain detailed case notes, NPI numbers of clients, and current/accurate data about the client.
• Communicate regularly and effectively with the client, Case Managers, service coordinators, service providers, and support personnel to ensure that clients meet house application requirements and maintain housing when secured.

Information and Assistance to Clients

• Identify and present housing options for clients that fulfill their specific location, size, and affordability requirements.
• Assist clients in understanding and signing the lease agreement.
• Assist clients, along with their support staff and family members, in completing applications and providing necessary documents to be placed on waiting lists for affordable housing rental properties as well as the Housing Choices Voucher program.
• Based on their disability and medical needs, assist clients in requesting reasonable accommodations from lease requirements.
• Assist clients in qualifying for housing. This can require: making community referrals for credit counseling/legal assistance, assembling letters of support, helping them apply for eligible financial assistance, and by utilizing the County or other third parties in paying for all or part of the rent.
• Help clients budget and plan for move-in expenses including the security deposit and first month’s rent. This may require applying for various programs that offer financial assistance for move-in expenses.
• Be available to respond to questions from clients and authorized service providers/family members.
• Facilitate all aspects of the application process once the client becomes a potential qualified applicant. This includes maintaining and administering the waitlist, showing the property to interested clients, and assisting clients who have been selected in submitting the necessary documents to qualify for the unit.
• Ensure that clients maintain housing by responding to requests for assistance in lease renewals, lease violations, or re-certifications.

Community Engagement and Landlord/Property Manager Relationships

• Be professional in representing CHHC while in meetings throughout the greater community.
• Be professional in representing CHHC to landlords/property managers with the intention of expanding the network of properties which house people with developmental disabilities.
• Regularly communicate with property managers/affordable housing developers in order to maintain a current and accurate list of affordable housing/rental properties which are accepting applications for a wait list. Additionally, keep current application forms and other requirements for being placed on the waitlist.
• Identify opportunities for housing advocacy and collaborate with Housing Development Advocate and Executive Director in pursuing them.
• Advise client and landlord of the amount of funding approved for assistance, and follow up within three days of issuing the check to ensure that the participant’s immediate housing issues are now resolved.
• Perform other duties upon request.

Requirements

• Knowledge of affordable housing/housing issues faced by people with developmental disabilities.
• Active listening skills/commitment to fully understanding the client’s point of view.
• Ability to communicate difficult and complex housing choices to clients who possess a range of listening and processing challenges.
• Ability to maintain a non-judgment, non-reactionary, and non-defensive communication style during challenging discussions.
• Exceptional personal skills that permit the candidate to work with a diverse community and build collaborative relationships with a variety of community stakeholders.
• Critical thinking skills that enable the candidate to make sound judgments in developing and time-sensitive situations.
• Ability to responsibly prioritize competing tasks but also follow through in a timely manner.
• Maintain all required documentation in participants’ confidential case records, and assist the Program Manager and Director with the preparation of any required program and statistical reports.
• Ability to follow direction from the Executive Director/Program Manager
• Ability/Desire to work cooperatively as a team with other staff, the client, and client’s circle of support.
• Availability to occasionally work evenings and/or on-call hours.

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The Social Security Advocate represents and supports clients throughout the entire claim process from application to hearing, appeals and review. You will use the SOAR system to submit and track applications and appeals, and you will represent clients before administrative law judges. Familiarity and experience with the Social Security Administration is a must.

Responsibilities

• Monitor laws and regulations regarding disability rights and protections to ensure that they are enforced
• Conduct initial and follow-up interviews of applicants and clients in the office, on the phone and at outreach locations out of the office
• Prepare forms and gathers documentation for submission to the Social Security Administration
• Request and evaluate medical evidence
• Do basic and routine factual investigation and legal research
• Prepare memorandums, letters, and standard legal documents
• Represent clients at administrative hearings
• Educate clients about their rights under federal and state laws and help them to understand the legal process
• Conduct research to educate families about available services and resources in the community
• Educate clients about the process of applying for public benefits such as SSDI or SSI disability benefits
• Coordinate with physicians, schools, insurance companies, and other service providers to ensure effective care plans are in place
• Coordinate with vocational counselors or other rehabilitation specialists to ensure that clients are making progress toward their goals
• Develop and maintain good working relationships with a variety of healthcare providers, government and social service agencies
• Work with lawyers or legal advocates to create legal documents such as wills, trusts, contracts, and power of attorney to help clients manage their finances or make medical decisions on behalf of others
• Ensure compliance with all program and grant requirements

The Office Coordinator manages administrative tasks and works closely with the executive team and office staff to keep systems and processes running smoothly. You’ll also maintain a lot of written and digital records according to Minnesota state government requirements. If you have an eye for detail, great communication skills and love working as a team to care for others, you might be a great fit for this role!

Responsibilities

• Capable of distributing workflow through office personnel
• Multi-task with phone calls from clients, facilities and employees
• Coordinate the delivery of quality patient care to all clients
• Maintain employee as well as patient files
• Assist in the development of organizational goals
• Assure compliance with all local, state and federal laws
• Orient caregivers and maintains current caregiver files in accordance with policies and procedures
• Order and maintains office supplies, forms and equipment
• Answer the telephone and performs intakes
• Enter, maintain and correct client and employee files

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